The 10 Rights of Medication Administration Patient (2 IDs), medication, dose, route, time, indication, assessment, evaluation, documentation, education.
The Care Blueprint Title slide: mastering communication, education, and compassion in the nurse-patient partnership.
Connect, Teach, or Heal Roadmap of the three units: Connection (communication), Empowerment (patient education), Compassion (loss).
The Communication Process Model Referent, sender, message channel, receiver, feedback loop, environment; interpersonal variable filters.
Four Phases of the Helping Relationship Preinteraction, Orientation, Working, Termination phases with nurse actions for each.
Therapeutic Facilitators vs. Nontherapeutic Blockers SURETY listening, empathy, clarifying, focusing vs. sympathy, 'why' questions, false reassurance.
SBAR Handoffs vs. Motivational Interviewing (OARS) SBAR/I-PASS (Situation, Background, Assessment, Recommendation) vs. OARS (Open, Affirm, Reflect, Summarize).
The Three Domains of Learning Cognitive, Affective, Psychomotor domains with each hierarchy and matching teaching methods.
Grief Stages and Capacity for Learning Teaching adapted to Denial, Anger/Bargaining, Resolution, Acceptance; teach present-tense only in early stages.
Health Literacy and the EDUCATE Model 90% struggle with literacy; 5th-grade reading level, 14-pt font; accurate/accessible/actionable; EDUCATE steps.
The Teach-Back Method Explain, Assess, Clarify, Re-assess loop with sample scripts; nurse owns the miscommunication.
Adapting Teaching Across the Lifespan Infant/toddler play and routines, adolescent autonomy, adult problem-centered, older adult sensory accommodations.
The Adaptive Nurse Calibrates Care Synthesis: calibrating Connection (SBAR to OARS), Empowerment (lecture to return-demo), Compassion (grief timing).
Workplace Stress & Compassion Fatigue Intentional communication vs. lateral violence behaviors; lateral violence as precursor to compassion fatigue.
Broadening the Toolkit: Complementary Therapies Biofeedback, guided imagery (parasympathetic activation), and therapeutic touch as mind-body interventions.
Team Handoffs (I-PASS) and Engagement (AIDET) I-PASS illness severity, patient summary, action items, situational awareness, synthesis; AIDET and ISBAR.
The O.A.R.S. Model for Patient Education Open-ended questions, affirmations, reflective listening, summarizing with diabetic foot care examples.
Building the Bridge of Care Title slide: clinical blueprint for therapeutic communication and patient education.
The Architecture of Healing Three-tier pyramid: therapeutic communication as base, patient education, then behavioral change and healing.
The Posture of Therapeutic Trust (SURETY) Sit at an angle, Uncross arms/legs, Relax, Eye contact, Touch, Your intuition.
The Timeline of a Helping Relationship Preinteraction, Orientation, Working, Termination phases with nurse tasks for each.
Guiding the Conversation Therapeutic focusing, paraphrasing, validation, silence vs false reassurance, sympathy, arguing, asking 'why'.
Navigating Behavioral Change (OARS) Motivational interviewing: open-ended questions, affirmations, reflective listening, summarizing scripts.
The Teaching-Nursing Parallel ADPIE steps aligned to learning needs, knowledge gap, learning objectives, instruction, verify learning.
Diagnosing the Learner Readiness (grief stage, motivation, comfort), ability (development, cognition), environment (literacy).
Frameworks for Action: Learning Theories Cognitive Dissonance, Health Belief Model, Transtheoretical stages, Self-Efficacy with nursing applications.
Closing the Communication Gap (Teach-Back) Closed-loop teach-back: patient restates, nurse owns the gap and re-explains rather than testing them.
The Integrated Care Loop Summary slide merging the nursing process, transactional model, MI bridge, domain teaching, and teach-back loop.
Managing Airway Priorities and Respiratory Distress Dyspnea cues (tachypnea, death rattle) vs artificial airway: raise HOB, oral care q2h, communication boards.
Selecting Prescribed Therapeutic Diets Clear liquids (black coffee, tea, broth, apple juice) vs banned milk, cheese, pulpy OJ; for bowel prep/post-op.
Standardizing Critical Handoffs and Interventions SBAR for team reporting, AIDET for patients, plus the SURETY framework for active listening.
Ensuring Comprehension Through the Teach-Back Loop Explain, ask for demonstration, identify gaps, clarify; it tests the nurse's teaching and cuts readmissions.
Synthesizing High-Yield Priorities for Exam 3 Recap: stoma colors, stop feeding first in aspiration, NG X-ray/pH 4, no brief over Foley, teach-back.